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SG60 Vouchers
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For merchants

From general information to registration and onboarding for merchants, read below to find out more.

Last updated 29 June 2025

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General information
Registration for interested merchants
Onboarding for registered merchants
Others

General information

What are the key benefits of signing up?

Participating merchants and hawkers can expect the following:

a.           Next-day pay-out*

b.           No commissions or fees

c.           No need to count physical vouchers

d.           Able to accept both CDC Vouchers and SG60 Vouchers

*Merchant would need to ensure bank account/PayNow proxy (either UEN, handphone, or NRIC), provided to our CDC Ambassadors is accurate to facilitate the timely reimbursement.

To enable this, merchants can use the RedeemSG Merchant application to seamlessly accept the vouchers and manage transaction records.

CDC Ambassadors will assist eligible participating merchants and hawkers to successfully onboard.

What are the steps to register as a participating merchant?

If you are already a participating merchant under the CDC Vouchers Scheme, there is no need to register again as you would be able to accept both CDC vouchers and SG60 Vouchers.

If you are not a participating merchant under the CDC Vouchers Scheme, you can register with the following steps: 

Step 1 – Register your interest with:

a.           the CDC Ambassadors, or

b.           the Digital Ambassadors from the SG Digital Office, or

c.           your CDC at https://vouchers.cdc.gov.sg/merchants/info

Step 2 – A CDC Ambassador will get in touch with you for the sign-up and onboarding. Training will be provided during the onboarding process.

I was approached by individuals claiming to be ambassadors for the SG60 Vouchers.  How can I verify that they are authorised personnel?

To assist merchants in the registration of interests and onboarding process, IMDA's Digital Ambassadors and CDC Ambassadors are deployed island-wide.

The IMDA's Digital Ambassadors can be identified by the uniform (in purple or white) that they will be wearing during deployment.

CDC ambassadors can be identified with the following –

1.       Corporate T-shirt (of individual CDC)

2.       CDC Vouchers badge

3.       PA staff pass

How will customers know that they can use the vouchers at my place of business?

All participating heartland merchants and hawkers will be featured on go.gov.sg/sg60voucher so residents can conveniently search for shops nearest to them. You are required to prominently display the CDC Voucher decal at your stall / shop front for visibility to customers.

How can I get more information about the SG60 Vouchers?

Please visit the SG60 Vouchers website at go.gov.sg/sg60vouchers

Registration for interested merchants

How do I register interest to be a participating merchant?

Please register your interest with your CDC using the respective forms below. To find out which CDC your stall/shop falls under, please key in your postal code here: https://www.gowhere.gov.sg/cdc/

List of CDCs & Hotline Operating Hours:

CDC

Interest form

Hotline

Central Singapore CDC

go.gov.sg/csmerchantreg

In case of enquiries, please contact our hotline at 6225 5322.  

The operating hours of our hotline are: 

·       8am to 6pm, Mondays to Sundays, except Public Holidays (PH) 

·       8am to 1pm on eve of the 3 public holidays, namely New Year, Chinese New Year and Christmas 

North East CDC 

go.gov.sg/nemerchantreg

North West CDC 

go.gov.sg/nwmerchantreg

South East CDC 

go.gov.sg/semerchantreg 

South West CDC 

go.gov.sg/swmerchantreg 

 An officer will be in touch with you within 14 calendar days upon submission of the form on the status of your registration.

How can I check on my application status after I have submitted my interest to participate? 

If you have submitted your application and have not received a reply after 14 calendar days from the date of submission, please contact your respective CDC to check on the status of your application.

CDCs' Email Addresses:

Central Singapore CDC

pa_centralsingapore@pa.gov.sg

North East CDC

northeast_cdc@pa.gov.sg

North West CDC

northwest_CDC@pa.gov.sg

South East CDC

southeast_cdc@pa.gov.sg

South West CDC

southwest_cdc@pa.gov.sg        

I am a participating merchant under the CDC Vouchers Scheme. Do I auto-qualify, or do I still need to register to accept the SG60 Vouchers?

Yes, you will auto-qualify. If you are already a participating merchant under the CDC Vouchers Scheme, you will also be able to accept SG60 Vouchers. There is no need to register again for the SG60 Vouchers. SG60 Vouchers can be used wherever CDC Vouchers are accepted.

What do I need to prepare to sign up and onboard as a new merchant?

During the sign-up process, we will obtain your business contact information (such as the bank account details, contact information and UEN used by your business). If you wish to provide other personal information to us (such as your NRIC No.), we may accept the information.

Please also prepare supporting documents for your bank account or PayNow proxy (UEN, handphone, or NRIC), depending on the mode of payment chosen.

bank statement screenshot

Sample of merchant's bank account details.

If you are an iPhone user, please also prepare your Apple ID and password on hand as you will need this to download the RedeemSG Merchant app to accept both CDC Vouchers and SG60 Vouchers.

Onboarding for registered merchants

How do I gain access to the RedeemSG Merchant app?

You may download the app 'RedeemSG Merchant' on the Apple’s App Store or Google Play Store. A CDC Ambassador will get in touch with you for the sign-up and onboarding. Training will be provided during the onboarding process, and you will be provided with your unique shop code to access the app.

How do I get my shop code?

You will receive your shop code from the CDC Ambassador during your onboarding session. It will also be sent to you via SMS to your registered mobile number

I currently have multiple shop branches. Am I able to track each of the shops’ transactions individually and ensure only one branch’s staff can see that branch’s records?

Yes, in order to enable this, you can sign up each branch as a single shop account and that shop will be issued its own shop code. Staff will then only be able to see that particular shop’s transactions.

Can I share the RedeemSG Merchant account with my staff? How do they log in to the app?

Your staff can download the RedeemSG Merchant app using their own device, and log in using the same shop code that was issued to you by the CDC Ambassador or sent to you via SMS. Please get all your staff to download the app and log in with your shop code to ensure that customers can redeem their vouchers with your staff even when you are not at the stall.

screenshot of SMS on shop code created
Shop Code sent via SMS

Where can I find my shop code?

The CDC Ambassador who has onboarded you should have a copy of the shop code. You should have also received the shop code via SMS during onboarding. You are encouraged to note down the shop code on the CDC Vouchers Scheme decal.

After you have logged in to RedeemSG Merchant App, you can find the shop code under “Settings” > “Show Shop Code”. You can use this to onboard other fellow staff.

Screenshot of shop code displayed

I did not receive the SMS on One Time Password. What should I do?

If you are not receiving "gov.sg” SMS messages to your phone, please refer to the steps listed here from Gov.sg

Others

How do I get a new decal to show that I accept SG60 Vouchers?

There is no separate decal for SG60 Vouchers.  SG60 Vouchers can be used wherever CDC Vouchers are accepted. Hence the public only needs to look out for CDC Vouchers decal.